FAQ

1 Where do your products come from?

We collaborate with manufacturing partners in India and manage fulfillment through a combination of U.S.-based distribution partners and international supply routing.

Some products are fulfilled directly from our U.S. network.
Other items are routed into our U.S. fulfillment system before final delivery.

All customer orders are delivered within the United States.

2 How long will my order take to arrive?

Processing time: Up to 3 business days

U.S.-fulfilled items typically arrive within 4–7 business days.
Items routed through international supply partners may take approximately 6–10 business days.

Actual delivery times may vary depending on carrier schedules and destination.

3 Do you offer international shipping?

No. We currently ship within the United States only.

4 How much is shipping?

Shipping is FREE for orders over $30.

Orders under $30 ship for a $5 flat rate.

All shipping fees are clearly displayed at checkout.

5 How do I track my order?

Once your order is processed and shipped, you will receive an email with tracking details.

Tracking updates may take 12–24 hours to reflect carrier scans.

6 What is your return policy?

You may return eligible items within 14 days of delivery if unused and in original condition.

Defective or incorrect items qualify for free return shipping.
Change-of-mind returns may include a small return shipping deduction, as outlined in our Return Policy.

7 Do you offer exchanges?

Yes. If the item is available, we will process an exchange. If not, a refund will be issued according to our Return Policy.

8 Is this flying dress one size?

Yes! Our infinity wrap design is adjustable and fits sizes XS to XL comfortably. The long straps can be styled in multiple ways for a customised fit.

9 Which train length is best for photoshoots?